Zera Company

Free calculator

How much will your company WhatsApp cost per month?

The official WhatsApp API charges per message, and the bill changes a lot by category. Enter the volume you send per month and see the cost per category and the total on the spot, with the real Brazil pricing. No sign-up: the result is yours, on screen.

Promotion, news, re-engagement. The most expensive category, always charged.

Order confirmation, alert, reminder. Much cheaper than marketing.

Verification code and login. Charged per message.

What about support replies?

Replying to the customer within the 24-hour window they open is free today. Meta announced that this changes on 1 October 2026, when service messages and utility messages inside the window become billable again. So replying fast, besides selling more, also holds cost down while the window is free.

Your estimated cost

Enter the message volume per month to see the cost on the spot.

Important: this is what you pay Meta directly for messages. With ZeraSync, Zera adds no markup on top of the message, so this is your real message bill, apart from the platform subscription.

Where each number comes from, no black box

No AI in the math: it is Meta public pricing multiplied by your volume. Brazil is billed in reais (BRL) on Meta own rate card since 1 July 2026. These are the per delivered message prices the calculator uses:

Category Price per message Note
Marketing R$ 0,32 always charged, no volume discount
Utility R$ 0,035 free inside the 24h window (until 30/09/2026)
Authentication R$ 0,035 verification code and login
Service free reply inside the 24h window opened by the customer

Utility and authentication are confirmed in Meta official documentation (USD 0.0068 per message for Brazil, equivalent to R$ 0.0350). Marketing is around R$ 0.32 per message, in a range of R$ 0.31 to R$ 0.38 on Meta rate card in reais, with no volume discount. These are the rates for Brazil, where Zera operates, and Meta prices per country. Always confirm on the official rate card before a large budget, because Meta adjusts the table and publishes final per-country rates.

Questions about WhatsApp cost

Does WhatsApp charge for every message I send?
Only on the WhatsApp Business Platform, the official API used for automation, bulk sending and system integration. The free WhatsApp Business app on the phone does not charge per message. On the platform, since 1 July 2025, billing is per delivered message, no longer per 24-hour conversation. Each marketing, utility or authentication template is charged individually.
How much does each message category cost in Brazil?
Utility and authentication cost about R$ 0.035 per message in Brazil, confirmed in Meta official documentation. Marketing is the most expensive category and is always charged. Service messages, the replies within the 24-hour window opened by the customer, are free today. The calculator uses these prices to estimate your monthly total.
How can I pay less on WhatsApp?
Reply fast to keep the 24-hour service window open, which today makes replies free. Use the free 72-hour window that opens when you answer a contact coming from a click-to-WhatsApp ad. Prefer utility over marketing whenever the message allows, because utility is much cheaper. And qualify contacts so you do not spend a message on someone who will not buy.
What changes on 1 October 2026?
Meta announced that, from that date, service messages and utility messages sent inside the service window become billable again, at the per-message price of the country. Final rates for Brazil were promised by 1 September 2026. So today free window has a deadline, and it is worth tracking the change before planning next quarter cost.
Does this cost already include the support platform?
No. This is what you pay Meta directly for messages. The platform that organizes support is a separate thing. With ZeraSync, Zera shared inbox, the subscription is R$ 197 per number per month, with unlimited agents, and Zera adds no markup on top of the message. So the message bill the calculator shows is the real bill, with no surcharge.

One screen for the team to answer, with no per-message markup on top

The calculator shows Meta bill. ZeraSync is the inbox where your whole team answers the company WhatsApp, on the official number, and you pay Meta directly for messages, with no markup. Unlimited agents, R$ 197 per number, per month.